January 4 and 5 2014



On Saturday 4th and partly on Sunday 5th January our website was either unavailable or only sporadically available.

This was caused by a serious infrastructure failure at our Internet Service Provider (ISP) and outside of our control. Several thousand other businesses were also affected.

The outage also briefly affected email services, leading to the possible loss of emails. If you sent emails to us and do not hear back within the time you expected, please resend the mail or call 01202 300123.

As of Sunday 5th 12.00hrs, the matter appears to be resolved, but we are told that there may be further interruptions of service for a short time as matters are being fully dealt-with.

We apologise for any inconvenience caused to our users and we are monitoring the situation.

December 6 2013



Direct Debit and abolition of the tax disc


The government is changing the law in 2014 to reduce tax administration costs and burdens associated with vehicle tax.


DVLA will offer motorists the ability to spread their vehicle tax payments should they wish to do so. From 1 October 2014 motorists will be able to pay vehicle tax by direct debit annually, biannually or monthly.

Also from 1 October 2014, the paper tax disc, first issued on 1 January 1921, will no longer be issued and required to be displayed on a vehicle windscreen.

Vehicle tax will still need to be paid but with DVLA having a digital record of who has and has not paid, a paper tax disc is no longer necessary as proof that vehicle tax is paid.

Read More


November 28 2013


Driver and Vehicle Standards Agency to replace VOSA and DSA




A new agency with responsibility for maintaining driver and vehicle standards has been launched today (Thursday 28 November 2013).


The Driver and Vehicle Standards Agency will replace the Vehicle and Operator Services Agency (VOSA) and the Driving Standards Agency with responsibilities for setting, testing and enforcing driver and vehicle standards in Great Britain.


There will be a gradual introduction of the new agency name ahead of the formal launch in April 2014, with no change to the level or quality of services during the transition period.


You can read a full announcement from the Department for Transport.



Approved driving instructors (ADIs)


We want to keep costs to a minimum, so the new agency’s branding will be phased in gradually. ADIs’ and PDIs’ badges do not need to be replaced. They must still be displayed in your windscreen as usual at all times while you are operating as a driving instructor.


Any other DSA documents will still be valid until further notice.


For the time being, the official title of ADIs is still ‘Driving Standards Agency Approved Driving Instructor’. The Department for Transport has launched a consultation on the changes that need to be made to legislation to reflect the new name. We’ll let you know when this will change.

You can still access all of DSA’s online services in the usual way from GOV.UK.



Authorised Testing Facilities (ATF) and MOT garages


The change in name does not affect the ATF or MOT garage logos which will remain in place. All other documents will still be valid during the transition period.


You can still access all of VOSA’s online services in the usual way from GOV.UK.



October 11 2013



End to foreign language driving tests


Driving test candidates will no longer be able to use foreign language voiceovers and interpreters on their test from 7 April 2014.

The move, announced today (10 October 2013) by Road Safety Minister Robert Goodwill, follows a public consultation.

Currently people can:

This will stop from 7 April 2014.

“Right skills to use our roads”

Patrick McLoughlin, Secretary of State for Transport, said:

We want to make sure that all drivers have the right skills to use our roads safely and responsibly. One area where we can help ensure this is by requiring all test candidates to take the test in English or Welsh, the national languages.

This will help to ensure that all new drivers will be able to understand traffic updates or emergency information when they pass their test. It will also help us to reduce the risk of fraud by stopping interpreters from indicating the correct answers to theory test questions.

Review of foreign language support

The Driving Standards Agency (DSA) consulted earlier this year on a series of proposals reviewing the level of foreign language support available to candidates.

This was in response to concerns about:

  • potential road safety implications
  • the risk of fraud
  • the cost of providing translations

Almost 2,000 people had their say on the proposals. 

Support for the withdrawal of foreign languages

More than 70% of the people who responded supported the withdrawal of foreign language voiceovers and interpreters on tests.

Many people agreed that a lack of understanding of the national language meant that some drivers may not be able to:

  • understand traffic signs
  • speak with traffic enforcement officers
  • read details of the rules of the road

There was also support for encouraging candidates to learn the national language to improve social cohesion.

Candidates with special needs

Candidates with dyslexia or other reading difficulties will still be able to take their theory test with an English or Welsh language voiceover.

Candidates who are deaf or have hearing difficulties will still be able to:

  • take their theory test in British sign language (BSL)
  • take a BSL interpreter with them on their practical test

Read the article at



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